Complaint

We hope you are satisfied with your order and delivery. But should you not be and the product turns out to be damaged, you should contact us immediately at info@woodonwall.es

TRANSPORT DAMAGE

If the accident were to occur and your acoustic panel was damaged during transport, it is important that you report this to us at once, then send an email to info@woodonwall.es with pictures of the damage and we will help you.
Visible damage to packaging must be reported directly on site to the carrier and noted on the shipping documents.

Produced with our planet in mind

We manufacture Wood on Wall in Sweden with carefully selected materials of the highest quality, and sustainability in focus. Our wood comes from sustainable forestry and our custom-made acoustic felt is made of recycled plastic.

Speedy deliveries

All acoustic panels from Wood on Wall are manufactured by hand in Helsingborg, Sweden and normally delivered in the EU within 2-4 weeks from order.

Extensive warranty

When you buy Wood on Wall, we offer a ten-year material warranty. We are confident in our craftsmanship and materials, so you should be too.